Can you imagine what a user can do with a Facebook Messenger Bot? You can use this unique service to make automated messages that are incredibly personalized to the specific needs of the recipient. If you are a marketer or business person, you should try to leverage the potential of a Messenger Chatbot as a business tool.
Of course, most users don't even know what a Facebook Messenger Bot is, so they are unlikely to get upset if the robot doesn't follow its own instructions. However, the problem is that most businesses are a little overzealous about the Messenger Chatbot they are building.
For example, there will be messages that simply appear that can't be opened by users. There will also be messages that simply don't have anything to say and just run away. While these messages may seem rather random, they are often there to deceive users and prevent them from being informed.
In order to avoid these kinds of traps, you should add chatbots to your Messenger Bot. But, how do you actually do this? Are there any steps you need to take in order to build a Messenger Chatbot?
First, you need to find a Messenger Bot that is appropriate for your business. That way, you can then customize the functionality of the bot to reflect the nature of your company. It is very important that you recognize the personality of your business before you create a bot.
If you are creating a Messenger Chatbot for an individual, you can just let it talk without having to worry about personality. For instance, if your user has recently had a heart attack and the bot is trying to console them by using messages that have no emotional attachments, you could do this. You don't need to put a personality into the bot, but you do need to have a dialog box that allows for a response from the user.
If you want to create a Messenger Bot that you can use to make sales, you'll need to have a more in-depth conversation with the user. The message should not be a series of conversations that you have had with the user earlier in the day. Instead, create a message that conveys a sincere need for the user's attention.
This is actually one of the hardest parts of creating a Messenger Chatbot. You can't really make the bot sound like it is making an offer when it is actually doing nothing.
If you think about it, though, the messages you receive are there to simply help people with their questions or with tasks that they have. Your bot should be similar to this, without sounding like a robot. It should give information and ask questions in a natural conversational tone.
As soon as the user asks a question, you should immediately reply and add a short update to the messages. If the user has ever heard of a topic that you are interested in, you can add this into the conversation. You should always include questions and answer them if necessary.
Also, the bot shouldn't sound bored or annoyed if the user hasn't asked any questions. A Messenger Bot should feel friendly and chatty and not keep on nagging them to ask more questions. If you can do this, you will have a far greater chance of building a successful bot.
In the end, you should focus on the ability of the bot to find the best response for the user. You shouldn't focus on the experience of the user. Instead, focus on how the bot can respond to the questions the user has and provide the most accurate information for the user.